Shipping Policy

Thank you for shopping with Aussiwear! We are committed to providing you with the best shopping experience, including fast, reliable, and free shipping within Australia. Please read our Shipping Policy below for more information about our order processing and delivery times.

Shipping Information

  • Shipping Method: We offer FREE SHIPPING on all orders within Australia.
  • Shipping Carrier: We work with trusted shipping partners to deliver your orders as quickly and safely as possible.
  • Shipping Locations: We only ship within Australia.

Order Processing Time

  • All orders are processed within 1-2 business days after your purchase is confirmed. Orders placed after 6:00 PM will be processed the following business day.
  • Business Days: Monday - Friday (excluding public holidays).

Delivery Time

  • After your order is processed, it will be shipped to you within 6-10 business days.
  • The total estimated delivery time from order placement to delivery is 7-12 business days, depending on your location.

Shipping Costs

  • We are pleased to offer FREE SHIPPING for all orders within Australia. No additional shipping fees are applied at checkout.

Order Cut-Off Time

  • Orders must be placed before 6:00 PM (AEST) for same-day processing. Orders received after 6:00 PM will be processed on the following business day.

Tracking Your Order

  • Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier's website.

Shipping Delays

  • While we strive to process and ship all orders within the expected timeframe, please note that unforeseen circumstances such as public holidays, weather conditions, or shipping carrier delays may affect delivery times.
  • If you experience any significant delays, feel free to reach out to us at support@aussiwear.com for an update on your order.

Shipping Restrictions

  • We currently only ship to Australian addresses. Unfortunately, we do not offer international shipping at this time.

Damaged or Lost Items

  • If you receive a damaged or incorrect item, please contact our customer service team immediately at support@aussiwear.com. We will work with you to resolve the issue as quickly as possible.
  • If your order is lost in transit, please reach out to us, and we will investigate the issue with the shipping carrier.

Returns & Exchanges

  • If you are not satisfied with your purchase, please refer to our Return & Refund Policy for information on how to return your items.

Contact Us

If you have any questions regarding shipping or need assistance with an order, feel free to contact us:

Email: support@aussiwear.com
Phone: +61 489 997 681
Business Hours: Monday - Friday, 09:00 AM - 06:00 PM (AEST)
Address: 341 Elizabeth St, Melbourne VIC 3000, Australia