Privacy Policy

At Aussiwear, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and shop with us.

By using our website, you agree to the collection and use of your information in accordance with this policy. If you have any questions about this policy, please contact us at support@aussiwear.com.

1. Information We Collect

We collect personal information from you when you:

  • Make a purchase on our website
  • Sign up for our newsletter or promotions
  • Contact our customer support team
  • Create an account on our site

The types of personal information we may collect include:

  • Name: Full name
  • Email Address: For order updates, marketing communications, and customer support
  • Phone Number: For order updates and customer service purposes
  • Billing & Shipping Address: For processing orders and deliveries
  • Payment Information: Credit card details or other payment methods to process transactions securely
  • Order History: Information on the products you’ve ordered and purchased

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • Order Fulfillment: To process and deliver your orders, including handling payment and shipping.
  • Customer Support: To respond to inquiries, requests, and provide assistance.
  • Marketing & Communications: To send promotional emails, special offers, and newsletters (you can opt out of these at any time).
  • Improving Our Website: To enhance your shopping experience and personalize content.
  • Legal Compliance: To comply with any applicable laws, regulations, or legal processes.

3. Data Security

We take your privacy and security seriously. We use secure encryption methods to protect your personal and payment information during transmission. All sensitive information (like credit card details) is processed via secure, PCI-compliant payment gateways, and we do not store your payment information directly on our servers.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device to remember your preferences, improve site functionality, and analyze site traffic.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering your orders. These third parties are obligated to protect your information and are not authorized to use it for any other purpose.

We may also disclose your information if required by law or to protect our legal rights.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. Please note that we are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to read the privacy policy of any third-party website you visit.

7. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

  • Access: You may request to view the personal data we hold about you.
  • Correction: You can update or correct any inaccurate information.
  • Deletion: You may request the deletion of your personal data, subject to certain legal requirements.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the emails or by contacting us directly at support@aussiwear.com.

8. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Once your information is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that a child has provided us with personal data, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates. By continuing to use our website after changes have been made, you accept the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@aussiwear.com
Phone: +61 489 997 681
Address: 129 King St, Sydney NSW 2000, Australia